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Privacy Policy

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GJ Cooling Solutions is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you contact us or use our services.

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Who We Are

GJ Cooling Solutions provides heating and cooling services, including design, installation, maintenance, and servicing, across West Berkshire and surrounding areas.

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Information We Collect

We may collect and process the following personal data:

  • Name

  • Address

  • Email address

  • Phone number

  • Property details relevant to your enquiry or service

  • Any information you provide when contacting us

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How We Use Your Information

We use your data to:

  • Respond to enquiries and provide quotes

  • Deliver our services

  • Manage appointments and ongoing work

  • Process payments and maintain records

  • Improve our services

  • Comply with legal obligations

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Legal Basis for Processing

We process your personal data based on:

  • Your consent (when you contact us)

  • Performance of a contract (when providing services)

  • Legal obligations (such as record keeping)

  • Legitimate interests (to operate and improve our business)

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Data Sharing

We do not sell or rent your personal data. We may share your data with:

  • Trusted contractors or suppliers where necessary to deliver services

  • Accountants or legal advisors

  • Regulatory authorities where required by law

All third parties are required to respect the security of your data.

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Data Storage & Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.

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Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

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Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

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Cookies

Our website may use cookies to improve user experience. You can set your browser to refuse cookies if you prefer.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

GJ Cooling Solutions
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: 17 Tubbs Farm Close, Lambourn, RG17 8PE

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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