Privacy Policy

GJ Cooling Solutions is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you contact us or use our services.

Who We Are

GJ Cooling Solutions provides heating and cooling services, including design, installation, maintenance, and servicing, across West Berkshire and surrounding areas.

Information We Collect

We may collect and process the following personal data:

Name
Address
Email address
Phone number
Property details relevant to your enquiry or service
Any information you provide when contacting us

How We Use Your Information

We use your data to:

Respond to enquiries and provide quotes
Deliver our services
Manage appointments and ongoing work
Process payments and maintain records
Improve our services
Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Your consent (when you contact us)
Performance of a contract (when providing services)
Legal obligations (such as record keeping)
Legitimate interests (to operate and improve our business)

Data Sharing

We do not sell or rent your personal data. We may share your data with:

Trusted contractors or suppliers where necessary to deliver services
Accountants or legal advisors
Regulatory authorities where required by law

All third parties are required to respect the security of your data.

Data Storage & Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.

Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve user experience. You can set your browser to refuse cookies if you prefer.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

GJ Cooling Solutions
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: 17 Tubbs Farm Close, Lambourn, RG17 8PE

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.